Twitter Activism on a Local Level: The Day a Bridge Tweeted

“I am frustrated….I am alone and cold and I have been left all alone here for a long time!”

These words make up the biography for the “Airport bridge” Twitter account. That’s right, the airport bridge.

Snapshot of Airport Bridge Twitter account

The Twitter account continuing to play up the non-human character.

Launched Monday of this week, the account personifies one of Ottawa’s longest-running municipal disasters, a proposed pedestrian bridge originally scheduled to be completed in October 2011. Nearly three years later and $4.5 million over budget, the bridge remains incomplete.

The bridge has faced a number of problems, from faulty concrete that needed to be torn down and re-poured to rethinking its entire design. While the city expects the bridge to be complete by this year, no construction is currently underway.

As a result, one fed-up citizen decided to take the matter into her/his own hands, and where better to turn than social media?

After a relatively quiet first two days, the Huffington Post published a story about the Twitter account on Wednesday night, when it had 35 followers. By Thursday, the account had taken off. At the time of writing, the bridge’s account was up to over 620 followers.

While the creator of the account has been extremely loyal to the idea of being a personified version of the bridge as opposed to revealing his/her identity, s/he has remained active in pursuing media attention.

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Clicking the Way to Social Change

A young Ugandan boy sits in the dark, describing the death of his brother, who tried to escape from a rebel group operating in that nation. The boy fears for his life, after watching his brother’s throat slit, and says he would prefer to be killed than be abducted by the rebel regime.

This was social media’s version of the “shot heard ‘round the world.” Invisible Children, a U.S.-based not-for-profit organization, spread their Kony 2012 project and video across Facebook.

It outraged, upset, and shocked viewers, who “Liked” and shared the video at a rate never before seen. Within less than a week, the video had received over 80 million views.

The focus was Joseph Kony, leader of the Lord’s Resistance Army, a militant group based in Uganda. It discussed Kony’s numerous human rights violations, especially focusing in on the LRA’s use of child soldiers. It ran with the tagline, “Make Kony famous,” a call to make the arrest and capture of Kony a priority of Western governments.

It showed images of the director’s son learning about Kony, and shows them in comparison with Jacob, the Ugandan boy who was terrorized by the leader. It sparked outrage in the hearts of those who watched it.

The video went viral. But, the reality is the movement ran much deeper than that.

As some users across the globe simply watched and spread the video, millions joined in on the sentiment of making Kony famous. University campuses across Canada and the United States set dates for public screenings of the film, while April 20 was declared a day of action for supporters promote the cause publicly in cities across North America.

It seemed a textbook example of clicktivism: the idea of taking social activism online. Kony revealed the ways individuals and organizations harness the power of social media to get increasingly apathetic young people involved in a social movement.

But, in the days and weeks that followed, criticisms of Kony 2012 became the real story. Suspicions of Invisible Children, the facts presented in the video, and co-founder and director Jason Russell quickly overshadowed the original message of the film.

At the forefront, along with the criticisms, was the debate around the actual, practical advantage in using Facebook and other social media platforms. Many media critics questioned how involved and engaged Facebook users who shared the video were. To some degree, the video became a farce.

For example, the Peak newspaper at Simon Fraser University ran a satirical piece that claimed anyone who shared the video on Facebook would receive an honorary degree from the school’s International Studies faculty.

Meanwhile, users of the popular social news site reddit posted maps of Africa, and asked Kony supporters to point out the location of Uganda.

The anti-Kony campaign ignited a debate about the role clicktivism plays in engaging young people in social change: is it activism, or simply slacktivism?

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